Browse your favorite kurta, select the preferred size, click Add to Cart, proceed to checkout, enter your shipping details, choose your payment method, and place your order.
2. Do I need an account to place an order?
No. You can place an order as a guest. However, creating an account allows you to track orders and enjoy a faster checkout experience.
3. How do I know which size to choose?
Each product includes a detailed Size Guide. We recommend checking the size chart before placing your order to ensure the best fit.
4. Can I change my order after placing it?
Order modifications are only possible before your order has been dispatched. Please contact our customer support as soon as possible.
5. How will I know if my order is confirmed?
Once your order is successfully placed, you will receive an order confirmation via Email, SMS, or WhatsApp.
1. What payment methods do you accept?
We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD) on eligible orders.
2. Is Cash on Delivery (COD) available?
Yes. COD is available for eligible PIN codes. An additional COD handling fee of ₹89 applies.
3. Are online payments secure?
Yes. All online payments are processed through secure and trusted payment gateways. Your payment information is never stored on our servers.
4. Why was my payment deducted but my order wasn't confirmed?
In rare cases, banks may temporarily debit the amount. If your order isn't confirmed, the amount is generally reversed within 7 business days.
5. Can I pay using multiple payment methods?
Currently, only one payment method can be used per order.
1. How long does delivery take?
Most orders are delivered within 3–5 business days across India.
2. When will my order be shipped?
Orders are generally processed and shipped within 12–24 hours after successful payment confirmation.
3. How can I track my order?
Tracking details are sent via Email, SMS, or WhatsApp once your order has been dispatched.
4. Do you deliver across India?
Yes. We deliver to most serviceable PIN codes across India.
5. Why is my order delayed?
Delivery delays may occur due to weather conditions, courier partner delays, public holidays, or other unforeseen circumstances.
1. What is your return policy?
Return requests must be raised within 2 days of delivery. Products must be unused, unwashed, and in their original condition with all tags intact.
2. Can I exchange my product for another size?
Yes. Size exchanges are available within 2 days of delivery, subject to stock availability.
3. Is an unboxing video required?
Yes. An unboxing/opening video is mandatory for all return, exchange, and damaged product claims.
4. How long does it take to receive my refund?
Approved refunds are processed within 7 business days after the returned product passes quality inspection.
5. Which products cannot be returned?
Customized products, sale items, clearance products, final-sale products, used items, washed garments, or products without original tags are not eligible for return unless received damaged or incorrect.
1. Why should I create an Adhirajan account?
Creating an account lets you track orders, save your shipping details, and enjoy a faster checkout experience.
2. Can I place an order without registering?
Yes. Guest checkout is available.
3. How do I reset my password?
Click on Forgot Password on the login page and follow the instructions sent to your registered email address.
4. Can I update my account details?
Yes. You can update your name, phone number, email address, and shipping information anytime after logging in.
5. Is my personal information safe?
Yes. We follow strict security measures to protect your personal information.
1. How should I wash my kurta?
We recommend dry cleaning or following the care instructions provided with each garment.
2. Can slight color variation occur?
Yes. Minor color variations may occur due to photography lighting, screen settings, and the handcrafted nature of certain fabrics.
3. Will the fabric shrink after washing?
Some hand-dyed or embroidered fabrics may experience slight shrinkage or color bleeding during the first wash. Proper care helps maintain garment quality.
4. How should I store my kurta?
Store your kurta in a cool, dry place. Use a hanger or fold neatly to maintain its shape and embroidery.
5. Can I iron embroidered kurtas?
Yes. We recommend ironing on low heat from the reverse side or placing a cotton cloth over the embroidery while ironing.
1. How can I contact Adhirajan?
You can reach us by Email, Phone, or WhatsApp during our business hours.
2. What are your customer support hours?
Our support team is available Monday to Saturday, 10:00 AM – 6:00 PM.
