Adhirajan
0
+91 70418 99967info@adhirajan.com

Refund, Return & Exchange Policy

At ADHIRAJAN, we strive to provide premium-quality ethnic wear and a seamless shopping experience.

Return & Exchange Requests

  • Return and exchange requests must be raised within 2 days of delivery.
  • The product must be unused, unworn, unwashed, and in its original condition.
  • All original tags, labels, packaging, and accessories must be intact.
  • An unboxing/opening video is mandatory for all return and exchange requests.

Return Charges

  • A return processing fee of ₹150 per garment will be deducted from the refund amount.
  • Shipping charges and COD charges are non-refundable.

Refunds

  • Refunds are initiated only after the returned product passes quality inspection.
  • Refunds will be processed within 7 business days of approval.
  • Refunds will be credited to the original payment method used during purchase.

Exchange Policy

  • Exchange requests must be raised within 2 days of delivery.
  • Exchanges are subject to stock availability.
  • Store credit may be offered if the requested size or product is unavailable.

Cash on Delivery (COD)

  • An additional COD handling fee of ₹89 is charged at checkout.
  • COD charges and advance payments are non-refundable.
  • Refunds for eligible COD orders will be processed via bank transfer, UPI, or store credit.

Damaged, Defective, or Incorrect Products

  • Claims must be reported within 48 hours of delivery.
  • Order number, product photographs, and an unboxing video are mandatory.

Non-Eligible Items

  • Used, washed, altered, or damaged products.
  • Products without original tags or packaging.
  • Requests raised beyond the policy period.
  • Customized products.
  • Sale, clearance, promotional, or final-sale products unless received damaged or incorrect.

Order Cancellation

  • Orders can only be cancelled before dispatch.
  • ADHIRAJAN reserves the right to refuse any return, refund, or exchange request that does not comply with these terms.

Contact Information